-This is a deep cleaning service only for Condominiums where maids will work in a team.

-Maids work with detailed steps, they will do a deep cleaning in every part: sweeping, mopping, etc.

-Maids will sweep the cobwebs inside the house for you.

-Maids will clean abandoned areas under the furniture: beds, sofas, cabinets, desks, chairs, etc.

-Maids will clean Window Architrave.

-Maids will clean down all dressing tables.

-Maids will clean and get rid of stains in the restroom.

-Maids will clean mirrors and glass panels in the restroom.

-Maids will declutter bathroom accessories to be well organized.

-Maids will get rid of all kitchen stains, especially oil stains on the cooking spot.

-Maids will wash and dry cutleries and kitchen utensils.

-Maids will clean down Television, Microwaves, Oven, Cooker, Kettle

-Maids will clean down all furniture in the condominium.

-Maids will declutter home decorations and belongings to be well organized.

-Maids will take out the garbage.

-Customers must inspect the work site with the team both before start working and finishing work.

-1 booking per 1 room only, cannot be combined with other rooms.

-If there is any point that is not complete before signing the end of the work . Customers can notify the team to fix the job site immediately.

-If checking the job site and no part is damaged, customers must sign the end of the job to be considered final.

-Refrain from serving two-story condos or more. Please reserve it as a Big cleaning service.

-The operation will not include a polishing machine.

-Ingrained dung cannot be scrubbed

-Teams cannot repair water, electric or previously damaged spots.

-The site can only be a small and medium condo only.

-If the site is high, the customer must prepare a chair or a ladder that is not more than 3 meters high.

-If the area does not match the selected package or is not available for service, Seekster has the right to cancel the event and the company has the right to make a fine of 50% of the selling price to compensate for our inconvenience.

Refund Policy   

💰Bank Transfer: The system will process the refund to your bank account within 10 business days (excluding Saturdays, Sundays, and public holidays).  

💰Credit Card Refund: The system will refund the amount to your credit card within 30-60 business days or on the next billing cycle, depending on the bank.

 💰Debit Card Refund: The system will refund the amount to your debit card within 45-60 business days or depending on the bank.

Cancellation

DurationMore than 24 hr. : 5% fee

More than 12 hr., but within 24 hr. : 50% fee

Less than 12 hr. : 100% fee (no refund)

Reschedule

DurationMore than 24 hr. : No fee

More than 12 hr., but within 24 hr. : ฿200 fee

Less than 12 hr. : Full price or cannot reschedule

When system is unable to find providers

Customer needs to contact us on Line: @seekster to:

1. Get a full refund.

2. Reschedule.

In a case that provider causes any damages during service

🔉 Insurance coverage for damages up to 20,000 baht.

🔉 In the case of damages due to the action of providers, customer must inform our Customer Service via Line: @seekster within 24 hours.

The customer must prepare the damage-claim documents as follows:

1. Receipt of damaged items or evidence that shows the value of the damaged item. 

2. Photo(s) of damaged items caused by providers.

Valuable items missing

Please keep all your valuable items hidden. Seekster has a policy to background-check all of the providers before onboarding them on our system. Seekster will not be held accountable for any losses of customer's valuable items in any cases.

No additional charge

• Nonthaburi
• Pathum Thani
• Samut Prakan
• Nakhon Pathom (only in Phutthamonthon District)
• Samut Sakhon (only in certain sub-districts of Krathum Baen and Bang Nam Jued)
• Pathum Thani (excluding Lat Lum Kaeo and Nong Suea)

฿1,500 additional charge

• Pathum Thani: Only in Lat Lum Kaeo and Nong Suea.
• Samut Songkhram: Only in Om Noi, Krathum Baen, and Maha Chai.
• Nakhon Pathom: Only in Sam Phran.
• Ayutthaya: Only in Bang Pa-in, Wang Noi, Lat Bua Luang, Mueang, and Sena.
• Chachoengsao: Only in Bang Pakong.